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Outsourcing your IT management support: what are the benefits?

" Outsourcing your IT support can help your business reduce costs through not having to pay out in-house IT salaries."

There is a decision that most business leaders need to consider when it comes to their business’ IT systems: do we outsource our IT or keep it in-house? Take a look at the points below on why outsourcing your IT management support may be the better choice.

Reducing business costs

Having an in-house IT manager can cost your business a substantial amount of money each year, just through salary. Think, tens of thousands of pounds are easily gone on wages for IT staff alone, and that’s without considering the cost of continuous training and getting hold of IT equipment. For small businesses, having an in-house IT manager or team just isn’t feasible, yet being faced with a system failure and downtime isn’t a pleasant thought either. There can be massive implications for small businesses faced with downtime, such as loss of profits and more money being paid out for emergency IT support. Outsourcing your IT support can help your business reduce costs through not having to pay out in-house IT salaries. You can have an external support team who can offer you a support package allowing them to always be on hand at the best price, rather than paying up for an emergency visit.

Expert experience

It is not uncommon for businesses to hire junior IT technicians in a bid to save costs. Although this gives young professionals a chance to get their foot in the door, it will soon become apparent that many budding IT staff in the industry just don’t have the appropriate experience and expertise to solve problems quickly and efficiently. Also, the recruitment process that businesses need to go through to source IT staff can be a headache. It is a lengthy, time-consuming and costly process that many companies can do without. Using an external IT management service eliminates this issue, as you can rest assured that you have a team on board who have years of experience and have solved the problems your business is faced with many times before.

Less hassle and more business

Allowing an outsourced IT company to manage your IT systems means the responsibility is taken out of your hands, so you can focus on what really matters; your business. The only thing you need to do is pick up the phone and let the experts know if you have a problem. IT management support companies can often resolve issues remotely, 24/7, with no need to disrupt the office. For more complex issues, an on-site visit can be conducted to make sure your business is back up and running as soon as possible.

If you don’t want to have to worry about your business losing money and being faced with downtime, talk to us at SA1 Solutions for more information on how outsourcing your IT management support could benefit your business.
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