Contact the Support Team:
Get instant access to our engineers.

Skilled IT support engineers here to help.

Through our support portal you can instantly submit a ticket for assistance, a request for additional information or even a quotation.

The tickets go into a universal que and are then assigned to the correct team and engineers who can assist. The system will provide you with email updates each step of the way to ensure you have complete visibility.

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Think of us as your very own IT department, whatever you need, we are here to help.
Existing customer? Want help fast? Simply email your enquiry and an automatic ticket will enter our system.

Have an issue? Or want to discuss an upcoming project?

The fastest way to contact our support team is to submit a ticket to our support portal. You can either do this by logging into the portal or emailing all the information to

Access our Support Portal

You can also send us an email! Or come visit!

We do recommend you give us a heads up so that we can make sure the correct person is here to greet you. Our address is:

SA1 Solutions Ltd, Systems House, Phoenix Way, Garngoch Industrial Estate, Gorseinon, Swansea. SA4 9WF

Or there is always social media, follow us to stay up to date with all our latest updates, offers and company news:

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Visit us! Or follow us on social media to stay up to date with all our latest offers and business related information.

SA1 Solutions have been extremely efficient with getting the new warehouse’s communications set-up to facilitate the transition to the new site and the consolidation of our operations in Swansea.

Matthew Harvey Group - Finance Director at Dr Organic